Bob Roloff, Author at TopLine Garage Doors

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Went to go to work this morning and found I had two broken springs on my garage door. I was referred to TopLine Garage Door Co. from a friend and I could not have been happier. Bob was quick, friendly and knows what he is doing. Within a couple hours from me calling, my garage door is back up and working again. I would highly recommend this company to anyone!read more

Brian Manning

18:39 28 Feb 18

I can not say enough about Topline’s service. Reliable, honest, and a fair price! My sister was given a quote north of $700 from another company and Bob came in and didn’t upsell her on a bunch of stuff she didn’t need. He came in with a fair price ONLY for the things she needed fixed. It’s nice to know there are still TRUSTWORTHY businesses/people like Topline and Bob out there. I HIGHLY recommend them!read more

Mike Hirsch

21:16 21 Jan 18

Fast, friendly and affordable! Thanks guys!

mrreichl

16:15 04 May 18

Excellent customer service. Excellent quality and timely service. We couldn't be happier with our experience!

carmin janes

23:50 15 Sep 17

Topline Garage Door does a fabulous job! I had an issue with my door opening and closing and within a hours, someone was out to look at things. They explained the short term fix or the long term repair and what the benefit of each was. I appreciated the time they took to explain things to me as this is my first experience with garage door issues as a homeowner. I will definitely tell anyone I know that they should give Topline a call for all of their garage door needs!read more

Shelby Allen

22:28 11 Apr 17

Fast, courteous service. He explained everything he was going to do before starting, was detailed in showing me what was done after he finished. Price was fair and reasonable. My garage door closes easier & is much quieter! Highly recommend!read more

Dan Stowe

17:12 21 Apr 17

We recently had our garage door repaired by Topline. We received a straight-forward, honest estimate over the phone and scheduled an appointment for the technician to come look at it with no pressure to commit. The technician showed up ON TIME, the job was done in NO TIME and it was the exact price we were quoted over the phone. No surprises here!read more

Nick Fett

14:38 17 May 18

In my case an extraordinarily difficult installation, but Top Line was there the whole way and didn't miss a beat. Door looks great, works great, and just plain IS GREAT.

Stephen Fuller

00:31 23 May 18

Garage Door Works Great Now! Thanks!

chris Therres

23:13 21 Jun 18

I called Topline at 8:04pm on a Monday night and they had a guy out at my place an hour later. Super professional, friendly and showed me tips on small things I could do on my own to keep the door in good shape. Great company and I'll definitely do business with them again.read more

Jessica Leibfried

02:20 17 Jul 18

Excellent and fast service! I had a broken spring when I got home, called Bob and he had someone out here within a half hour! Thanks again for the quick service!

Josb Bodick

23:16 15 Oct 18

Incredible service and friendly technician. Easy to schedule and automated pay makes it really convenient when you are busy and/or not available to be at home during service call.

Kristen Gagnon

16:55 19 Nov 18

I had a great experience with Topline. I called and they came out the same day. They kept me posted with ETA and he fixed the garage door issue right away. I highly recommend Topline!

Product Genius

18:10 26 Nov 18

Very easy to work with schedule-wise. Gave honest opinions on replacing vs repairing. Had new door opener installed within an hour. Super nice & thorough on new instructions. Awesome Experience!!!

Emily Banks

12:18 14 Dec 18

Topline is fantastic and couldn’t be happier!!!! They installed 3 new 8x7 garage doors on my attached garage ( 2 weeks ago) and already received compliments from all of my neighbors how nice they look! Topline is very professional, fast, honest, and reliable! If your in need of a garage door, I would only go with Topline!read more

Sheena Rossman

11:57 20 Dec 18

Had a broken spring and TopLine Garage Door was able to fix it and fast. Door opens smoother than ever before. Technician was on time, and friendly.

DR Trend

22:02 22 Dec 18

Had an issue with our third stall garage and couldn't get it to go all the way down. We called around noon and they fixed it within a few hours. Very solid service and great prices. I highly recommend using them and we will use them again specially how my wife drives...haha!read more

P Q

01:43 08 Jan 19

Great Customer Service and great work. New Garage door looks fantastic. Installer was timely, clean, courteous and professional. Thanks Topline

Greg Rombach

18:13 10 Jan 19

Great service. A technician arrived in less than an hour and had my stuck garage door fixed. Runs more smoothly and not as loud. Thank you!!

Jean Johnson

17:11 04 Feb 19

Very prompt service, our problem was fixed the same day that we called. We first called another service and they said they would be out the same day, only to cancel later in the day and rescheduling for the next day. This happened 3 days in a row so we called Topline and our problem was solved. Highly recommend themread more

Marilyn Fisher

15:25 08 Feb 19

My car and snowblower were stuck in my garage during the last snowstorm. I made an appointment and they arrived before my scheduled time even in the storm. I received texts that he was in route which I loved. It was fixed in no time! Very friendly!read more

Kris DeBoer

12:58 14 Feb 19

Thank you so much Bob for your expertise and helping us out so fast!! We really appreciate the customer service your company has. I'll be sure to spread the word!!

Jeri Miller

18:18 01 Mar 19

Our car was in the shop and we were using a loaner which we parked in the garage. When I closed the door A wire on our garage door broke leaving us stranded. Bob found out we were having trouble and came to the rescue. We had someone there within an hour. We were SO thankful and they did a wonderful job! Thank you Bob! Thanks Jay! 5 ⭐️⭐️⭐️⭐️⭐️ Jeff and Debbieread more

jeffjamesmusic

19:45 04 Apr 19

Bob was great to work with. He came in and did very clean, efficient work. I had a few questions after he completed the install, and he took the time to explain everything I wanted to know. He genuinely seemed concerned that my experience was as positive as possible! AND, we love our new doors!read more

Patrick Hobot

18:23 15 Apr 19

On 4/17/19 Rick & Dan installed a new garage door opener in about an hour & hauled our old opener away for only $20. The price of our new opener installed was very reasonable. They both knew what they were doing & Rick also pointed out important info re points where we should lube our door hardware, which was very helpful. We were very pleased with their service & their personalities & knowledge. Thank you Rick & Dan.read more

Doug Lindberg

11:41 19 Apr 19

Great job. Topline answered my phone questions professionally and gave me a quick appointment. Their knowledgeable employee showed me a much safer opener than my old one (when it broke, the old, heavy spring went flying and could have injured me or my car) The employee did a good job of installing a new, heavy-duty garage door opener that is working well. I'm very pleased!read more

Pam Luinenburg

20:05 25 Apr 19

I came home from work and ended up trapped in my garage. The door had a broken spring. Bob was able to come over to fix it within minutes and get me out. Great friendly service. I highly recommend Topline Garage Door.

Cathy Konopa

23:45 23 May 19

Super fast and friendly! Efficient with automated texts.

Craig Larson

00:12 09 Jan 20

Fantastic service! Did a great job! Even warrantied out springs he did couple months back and was fast, respectful, and just all around a great company to deal with! Wish there was more company’s out there like this!!!!! Thanks guys!read more

Drock perlick

12:47 13 Mar 20

Needed a door quick and I wanted insulated with a top row window. Paid on Wednesday and Thursday it was up. Quiet, great hardware, looks 100% better, and neighbors appreciate it!!

Chris McNeal

14:57 13 Jun 20

The technicians were very good. I was having issues with my garage door opener. They had it fixed within an hour. Service was top notch.

James Bell

18:59 02 Sep 20

Excellent service!

Joy Molstad

21:53 03 Sep 20

Had an emergency (garage door got smashed in overnight) and they went above and beyond to take care of it. I told them to do whatever they have to do to get a door back on so they did what they had to do......(they stayed a little late because I needed a garage door for the shop) and when I got the bill I couldn't believe the more than fair price. Happily paid it and then some extra to treat the crew for the fantastic job they did.read more

RC Automotive

14:03 30 Jul 21

Fantastic service and repair. Very efficient and professional staff. Went the extra few miles without the extra charges. Highly recommended!!

Tom klinkenberg

13:34 30 Jul 21

Our home has a tuck under garage under our master bedroom and the garage door system in place was superbly loud in our room. Bob and his staff helped us speedily solve this problem! They were the only team to suggest a side-mount garage door opener to really help with noise and vibration reduction, in addition to installing a new, quieter opener. The project was estimated and then installed all within a handful of business days. We are thrilled with the service and result! Highly recommend this company!read more

Laura Stroup Dunbar

16:27 11 Aug 21

I would definitely recommend this company hands down. Bob walked me through the common issues and I sent him pictures of what he needed to see, door, springs, motor, and tension dials on motor. Needless to say my garage door operates as it should now. Thank you so much Bob, you're awesome!read more

Robert Archer

15:12 04 Feb 22

Quick and professional service

Kurt M.

11:12 07 Apr 22

Wow! Talk about fast and professional service!!! New garage door installed, Neat and clean and the price was very fair. I had Dustin as a installer and Bob measured and ordered my door. Thanks Guys!!

C Schreiner

16:03 08 Apr 22

Bob from Topline Garage came out and installed a new door and opener. Very professional, polite. The clean up was amazing and they haul the old door and opener away.

Jeffrey O'Neil

21:07 09 Apr 22

I have been a customer for many years - always quick to reply and set up a time to fix or address any issues - always very professional and I never have a concern or any need for follow up after a Topline visit - great to work with!read more

andrew flaherty

14:40 15 Apr 22

Great services! Used Topline twice now and both experiences has been great! Very fast and job being done is also quick. Would recommend to anybody who needs services on their garage. Service tech that comes out are always friendly, knowledgeable, and helpful to answer any questions/concerns you might have. Will definitely use again for any future garage issues!read more

KENG YANG

12:04 16 Apr 22

Great Service! We've used Topline twice now - once to purchase garage door openers/installation, and once for a service call. They do a terrific job - fast, high quality, great communication. Highly recommend!

Steve Firkus

00:18 22 Apr 22

Very last minute need and wow-Bob was at our house within the hour and saved us a weekend of worry! Incredible service, fair pricing-highly recommend!

Colleen O'Neil

11:39 23 Apr 22

Topline delivers in both quality products and service. They were friendly and professional with my install. Highly recommend.

Kristin LaBansky

12:56 28 Apr 22

Topline provide a quote the same day I requested it and then lined up the installation of two new garage door openers for the very next day. The process was quick and easy. The pricing was extremely reasonable and I am very happy with their service. Highly recommend!read more

Anthony Remick

18:03 30 Apr 22

Highly recommend Topline Garage - excellent same day service and they communicated throughout the day regarding my appointment time and when the service technician would arrive. We have used Topline for all our repairs and we’re happy every time!! Great company!read more

Emma Prebil

13:23 03 May 22

We had an issue with our garage door. Topline came out the same day and said it needed a part. They ordered it right away, and installed it the next. Not only that, but he realigned the door track and lubricated the whole thing - nice! I would highly recommend!read more

roger miller

12:46 20 May 22

Absolutely amazing service. Quick, easy and trustworthy. Topline Garage Door is our go to company for all things garage door. Can't recommend them enough.

Chris Van Horrick

13:39 03 Jun 22

One of the cables snapped on my garage door so it was inoperable. Thankfully, we had a car parked in the driveway that we were able to use. Bob was prompt to respond to my call and was out to my house the same-day to fix my garage door. He replaced both cables and performed a tune-up as well. Prompt, courteous service at a fair price. I will be calling Topline for any future needs and would recommend them for yours as well.read more

Mike Holden

21:13 10 Jun 22

Fast and knowledgeable staff helped schedule an appointment for the next business day. Technician came out promptly at scheduled time and had the repair of my springs done within 45minutes. Couldn’t have asked for a better company to come fix my garage door. Priced right.read more

TMikacevich

12:45 24 Jul 22

At the end of the day, I came home to find the spring on my very heavy garage door had failed. The door is impossible to operate manually, so a prompt repair is important. I was very happy to find Topline and Bob. He was able to come out that evening and restore function. Bob was quick and professional.read more

Dru Ring

16:16 11 Aug 22

Topline takes care of their customers. Everyone in this company is friendly, professional, and knowledgeable. I would highly recommend Topline to anyone who needs garage door services.

amfaymo

11:25 26 Oct 22

We have been using Topline Garage Doors for all of our new home construction needs and have always had excellent service. Would highly recommend them.

M Gorham

14:05 09 Nov 22

Excellent and prompt service! Our garage door broke at 5:30 pm, we called immediately with the hope that we could get someone the next day and we were pleasantly surprised that were willing to send someone out that very night by 7.read more

Jamie Riesterer

17:19 13 Jan 23

This garage door company is great! Very professional. I would highly recommend Topline for all of your garage door needs. Our new door looks great and is very quiet!

john walseth

16:40 10 Jan 23

We had our garage door opener break down on us this winter during one of the coldest periods so I called a few local garage door companies. A number of them said they were at least a week or two out.When I spoke to Topline they also explained how busy they were but when I explained our situation that it was very difficult to get into our home with our 4 small children they immediately said they would make an exception to their schedule, and they had a technician out the very next day to replace my garage door opener. That level of customer service was already enough for me to remember their name and be comfortable referring them to friends and family. But what really impressed me was when the technician was there at my house. They did notice my other garage door opener was older and so were My garage doors. The technician did offer to get me pricing to replace those as well, and when I there is absolutely no pressure, and no attempt to upsell me. That made me feel extremely comfortable and also appreciate it as a customer. I would recommend top line garage doors to anybody. Thank you again top line for your expertise and professionalism.read more

Ryan Youngren

20:14 21 Jan 23

Came in a hour of calling, fast and friendly service. Fixed my garage door spring at a amazing price. My whole family has used Topline for some garage door need and all were extremely please. Highly recommend!

brandon floding

14:42 10 Feb 23

Topline is the only company I ever use for my garage door needs. They respond quickly and provide excellent service. I was having problems with the safety sensors on my opener and they were out the same day and quickly fixed the problem. Matteo, the technician, was extremely friendly and professional. Very satisfied with Topline.read more

Tom Carrigan

16:27 11 Feb 23

Emails exchanged over the weekend on a quote and Bob sent Matteo out the following Monday to replace our springs and a bracket. For a weekend inquiry I was not expecting a reply at all. Matteo was great and tuned up everything. These guys really know what they’re doing! Highly recommended.read more

Stacy Her

14:32 28 Feb 23

Exceptionally fast and quality service. Garage door spring broke trapping vehicle and snow blower inside just as the blizzard was getting under way, called Topline at 3:20pm and a very professional and knowledgeable service technician arrived at 4:10pm and within 30 minutes we were back in business! Will definitely use Topline again!read more

jkfoster1964

21:33 23 Feb 23

I sent Bob a message very early in the morning after my garage system broke. He answered and scheduled a service within 2 hours of contacting him. He came out and was very professional. He was honest and very accommodating. It was refreshing and felt great to support a business that caters to the costumer.read more

jake coopet

14:35 27 May 23

Had another great experience with Topline Garage Door. My spring broke in the morning. I called, got on the schedule for the same day, and it was fixed before 3:00 - same day service! Bob is great to deal with. Super happy with their service. Highly recommend!!read more

Tracey Herschman

14:24 16 Jun 23

Bob was GREAT. Saturday night my garage fell apart! Called Topline and was giving a eta of 30 min & my garage was fixed within a hour! Super friendly & excellent service. 👌 I would definitely recommend him to anyone needing garage repair!!! Thank you again Bob!!read more

Matraca Puchalla

03:43 07 May 23

I had contacted another major local garage door place that I had worked with before, and they never responded, so I contacted Topline and got an immediate response, and they were out to fix my spring much sooner than I thought anyone could...you usually expect to hear "oh, we might be able to come in a week", but they came the next morning and communication was excellent through the whole process. It's been 10 days since I contacted the first place, and I'm still waiting to tell them that they're too late. Very happy with Topline and their quick responses!read more

Casey Petersen

15:56 14 Feb 23

I had a garage spring break at night during the week. I called and left Topline a message. They text me within 30 min and said they would be out at 7am the next morning. They showed up on time the next morning and they fixed the issue within 45 min. I'm very happy with their overall service and responsiveness.read more

Chris Gapinski

14:49 07 Apr 23

Instant text response the evening I contacted Topline. Within minutes I was set up with an early morning appointment for the next day. Arrived on time, very thorough and complete in repairing my non-functional garage door. I'll call Topline the next time I need anything Garage Doorread more

lyle pound

12:39 23 Jun 23

Topline garage door was amazing. Prompt, professional, and very good at what they do. Bob was great and very helpful. I would recommend to all and will be using topline for all my garage door needs.

Joshua Brown

20:58 13 May 23

I work in the construction industry and have partnered with Bob & Topline many times. He is great to work with, responsive and leaves our mutual customers thrilled with the end results of their home remodeling projects. Sharing one of the responses I just received: It’s gorgeous! And I never thought I’d say that about a garage door! I’m beside myself. Thank you for everything. They did a great job. Thanks guys!read more

Sunnie Bergh

22:32 14 Aug 23

I highly recommend TopLine for all your garage door needs. Bob and his son installed a new opener in our 90 year old garage. They were on time, efficient and happy to explain the work to be done. Bob is very professional, prepared and they looked great in their crisp TopLine work apparel. Do your self a favor and give them a call.read more

Jay Doetkott

20:33 15 Aug 23

We had our spring snap on our garage door. I called before 7:30am, had a text exchange, and had the whole thing fixed and back up and running by 10:30am. Bob was polite, responsive and professional. Highly recommend.

Casey Petersen

11:08 18 Aug 23

Bob and his team did a phenomenal job. They replaced my garage doors. They provided excellent customer service and a fast response. I would recommend them 100%!

Alex Jaramillo

13:24 19 Aug 23

Topline Garage Door was referred to me by a friend, but came to find out our entire neighborhood uses them for garage door service. It is easy to see why! Our garage door was promptly serviced for two spring replacements and is now working better than new! In and out in less than 30 mins. Five stars all the way! Thank you, Bob! We so appreciate it!read more

Matthew Anderson

12:36 19 Sep 23

Bob was excellent! Friendly, professional, fast and efficient. I had reached out after receiving a quote from another company and he was able to provide the same service for $400 less. I highly recommend!

Brittany Holmes

12:34 23 Sep 23

Topline was very accommodating to my schedule, the technician Jay was on time, knowledgeable, and very professional. The finished the installation quickly and left the site clean. I highly recommend Topline!

Eric Ellsworth

14:50 14 Oct 23

Great experience! Customer service is awesome from the first phone call to scheduling install and then the finished product. Thanks Bob for being patient and making an extra trip to give me sample colors for garage door. Would definitely recommend!read more

Venise Mitchell

21:06 18 Oct 23

I highly recommend Topline Garage Door services. My door broke on a Friday and even though they were busy, they had a repair guy out the next day. They had an idea what was wrong over the phone, by our discussion. Sure enough that was my problem. The repair guy got right to work, wasting no time and my repair was fast, efficient and very reasonable cost. In fact it was lower than I expected. They are out of Blaine, but do repairs all over. There’s a reason they’re rated 5 stars, they’re honest and efficient. I would recommend them to my family and friends. Give them a call, even if your door is starting to squeak, they can do maintenance on it, before it breaks, like mine did. Thank you Topline Garage Door for my repair. Oh, they do installations too.read more

Peter Clements

20:19 22 Nov 23

Bob and his crew do an amazing job! Very fast response time and A+ customer service. I would recommend Topline Garage Door to anyone! Thanks for taking care of our needs!

Chris Hoag

16:18 26 Nov 23

Highly recommend. The cable broke on our garage door and I needed someone quick as I couldn't close it securely. Bob responded right away, kept me updated on his arrival time via text and cheerfully and expertly fixed the problem. He's a wealth of knowledge in this area. We're planning to purchase a new door from him as well.read more

Colleen Simcoe

21:01 26 Nov 23

Great Communication and asked the right questions so the install would only take one day with no issues. Fast install on the day of and with all that said, best prices in the twin cities. Local family company as well. All about that! Great work.read more

Sean Piette

13:42 07 Dec 23

Bob was super easy to work with, got our to do a site survey right away, gave me a bid that day and had two new garage doors, and opener installed 2 days later. And the invoice exactly matched the bid, no surprises. I highly recommend Bob and his team.read more

Bob Brunmeier

13:51 28 Feb 24

Topline is an outstanding company. We were having issues with our MYQ Liftmaster unit and Bob got right on it. He had it repaired and reprogrammed in minutes! Yes same day service!

Joe Hirscher

20:59 03 Apr 24

Bob gave us great service. We had a problem with our old garage door getting stuck in the up position. We called top line and Bob came out the same day to help us get our door down on our heated garage on a 10 degree day. We ended up getting new doors for our garage and his prices were excellent.read more

Mike & Lu Reichow

18:58 05 Apr 24

5 Stars Service! Bob was very polite, knowledgeable, professional, and efficient in his work. Bob did an excellent job on installing a new garage door, and made sure he had everything correct. Great working with you, Bob. Again, thank YOU for great service!read more

Elise Lu

13:29 27 Apr 24

Great experience. Bob keeps you informed on schedule, did nice work. Good price. Gave me some maintenence tips for the new garage door also. I strongly recommend Topline!

Grant G

13:10 01 May 24

Bob of Topline did a great job for us. He came to our home promptly and in the promised time range. He charged a reasonable price and did a great job! It was so nice to have a family owned business service my home. I have already referred him to others!read more

Carla Winiecki

10:56 16 May 24

Bob was awesome. He was able to replace our garage door within few days of reaching out to him. Definitely recommend him and we will be going back to him in future.

Eric Petschl

13:12 23 May 24

Bob was on time, friendly, and my garage door was working better than it has in 30 years! It was nice to get it repaired on a Sunday. Would highly recommend Topline.

Joy Auseth

19:58 10 Jun 24

Bob from Topline did an excellent job replacing the garage door tension spring. He then went beyond that and adjusted and tuned the entire system. He arrived on time and completed everything in about 1/2 hour. Thanks Topline!!read more

Deb Sonmore

11:27 18 Jun 24

Bob from Topline was at our house within 2 hours of my call. He diagnosed the problem and presented our options. A couple of days later we had a new garage door opener installed in an hour. He did a great job, we love the new opener. I highly recommend Topline.read more

Jason Marvel

13:37 28 Jun 24

Topline installed our openers when we built our house 9 years ago. One recently starting acting up and not working correctly. Topline talked me through troubleshooting and getting a replacement part over the phone without a service visit. Cannot recommend highly enough - saved me time and money.read more

Andrew Hansell

21:23 12 Jul 24

Excellent service! We had a broken spring and Bob was able to come out the same day. He gave me all costs upfront, had excellent communication and he was done before I even had time to wonder how long it would take! Fast, friendly and professional. Would definitely recommend.read more

M W

21:50 10 Aug 24

Torsion spring on my garage door snapped and Bob came out later that day to replace it. 20 minutes later, I was able to open the garage door again. He even fixed the problem I had with the opener on my secondary door. A+ all around, would definitely recommend Bob and Topline Garage Door for any garage door issue.read more

Jason LaDoucer

13:13 28 Aug 24

Quick response and professional service. Bob is easy to work with. Second garage door opener he has installed for us.

Nik Glover

13:46 13 Sep 24

We were both very happy with Bob and his work. Especially happy with the on-site instruction of unlocking our garage door(no man door) incase of a power outage.

Duffy O'Brant

20:44 24 Sep 24

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Author - Bob Roloff

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